Fertility Clinic FAQs | Lotus Donor Bank

Partnering With Lotus Donor Bank

Donor Egg Availability

Laboratory and Warming Coordination

Shipping and Logistics

Guarantees and Outcomes

Patient Support

Marketing and Clinic Resources

For Current Partners

Become a Partner Clinic

How does my clinic become a partner with Lotus Donor Bank?

Clinics can contact our Clinic Relations team to begin the partnership process. Our team will learn about your clinic’s needs, explain how the Lotus Donor Bank program works, and provide the information and support needed to offer our donor egg options to your patients.

Can patients view donor profiles online?

Yes. Intended parents can access available donor profiles through the LDB donor database. Our team can help guide patients through profile access and donor selection.

How quickly can patients select a donor?

Frozen donor eggs may be available for selection right away, depending on current inventory and patient preferences. Fresh donor cycles depend on donor availability, matching, screening status, and cycle coordination.

Does LDB offer both fresh and frozen donor egg options?

Yes.Lotus Donor Bank offers both frozen donor eggs and fresh donor cycle options, depending on donor availability, intended parent needs, and clinic requirements.

What types of donors are available through Lotus Donor Bank?

Lotus Donor Bank offers access to a diverse pool of egg donors representing a wide range of ethnic and cultural backgrounds, including White, Black, Hispanic, Asian, Jewish, Middle Eastern, North African, multiracial, and other heritages.

What vitrification method does LDB use?

Asian Egg Bank’s frozen donor egg program uses advanced vitrification practices, including the Kitazato Cryotop® method. Our team can provide additional laboratory information to partner clinics as needed.

Does our clinic need special training to warm LDB donor eggs?

Requirements may depend on your clinic’s laboratory experience and warming protocols. LDB can coordinate with your embryology team and provide helpful information before shipment.

Does LDB provide warming support for clinic labs?

Yes. LDB works with receiving clinic laboratories to support the warming process. Our team can provide protocol information, egg lot details, and communication to help your lab prepare before donor eggs arrive.

Does Lotus Donor Bank use one laboratory?

Yes. Lotus Donor Bank uses one laboratory and one experienced team for frozen egg services. This helps maintain consistency in vitrification, handling, storage, and shipment.

What information does LDB need from our clinic before shipping?

LDB may need: • Receiving clinic name and address • Laboratory contact information • Preferred delivery date • Required forms or documentation • Import or transfer requirements, if applicable • Confirmation that the clinic is prepared to receive the shipment

Are donor eggs shipped in cryogenic tanks?

Yes. Frozen donor eggs are shipped using specialized cryogenic shipping systems designed to maintain appropriate conditions during transport.

How is shipping coordinated?

Once a donor egg match is confirmed, LDB coordinates with the receiving clinic to confirm shipping details, laboratory contacts, documentation, timing, and delivery requirements.

Where can LDB ship donor eggs?

Asian Egg Bank supports donor egg shipments throughout the United States and internationally. Shipments may be available to clinics in the United States, Canada, Mexico, Vietnam, Singapore, the Czech Republic, and other approved destinations depending on regulatory and clinic requirements.

What should clinics tell patients about success rates?

Clinics may explain that LDB’s reported outcomes are program-level results and do not guarantee an individual result. The patient’s physician and clinical team should provide personalized guidance based on the patient’s full medical history and treatment plan.

What are LDB’s reported outcomes?

Asian Egg Bank’s reported program outcomes include: • Egg Thaw Survival Rate: 91% • Fertilization Rate: 79% • Blastocyst Formation Rate: 56% • Cycles with Embryos for Freezing: 83% • Pregnancy Rate: 53% Individual outcomes may vary based on sperm quality, embryo development, receiving clinic protocols, uterine health, patient medical history, and other clinical factors.

Does Lotus Donor Bank offer a guarantee?

Lotus Donor Bank offers a blastocyst guarantee for qualifying cases. Eligibility may depend on the selected egg lot, individual case details, clinic requirements, and program terms.

Does LDB offer multilingual support?

Yes. Asian Egg Bank offers multilingual support, including English, Mandarin, Chinese, Japanese, Spanish, Hungarian, Arabic, and Turkish.

What support does LDB provide to intended parents?

LDB can help patients with: • Donor profile access • Donor selection questions • Frozen egg lot information • Fresh donor cycle information • Shipping coordination • General process guidance • Communication with the clinic team

Does LDB speak directly with patients?

Yes. LDB can support intended parents throughout the donor selection and matching process while also coordinating with the patient’s clinic.

Can our clinic request printed materials?

Yes. Partner clinics may request printed materials or a clinic marketing package from the LDB team.

What types of clinic materials are available?

Marketing materials may include: • Printed brochures • Digital brochures • Patient education materials • Donor egg program information • Clinic referral resources •Lotus Donor Bank overview materials

Does LDB provide marketing materials for clinics?

Yes. LDB can provide marketing materials to help clinics educate patients aboutdonor egg options and the benefits of working withLotus Donor Bank.

What if our clinic needs updated documents or forms?

Partner clinics can contact LDB to request updated forms, shipment documents, clinic materials, or program information.

What if a patient wants help choosing a donor?

The patient may contact LDB for donor profile support and matching guidance. We can also coordinate with the clinic if additional clinical review is needed.

Who should our lab contact with warming questions?

Your laboratory team can contact LDB directly for warming-related questions, protocol information, and shipment preparation support.

Who should we contact for donor egg shipment updates?

Partner clinics can contact the LDB team member assigned to their case or reach out to Clinic Relations for assistance with shipment updates and coordination.

How can my clinic become a Lotus Donor Bank partner?

We welcome fertility clinics interested in expanding the donor egg options available to their patients. Complete our Partner Clinic Application to tell us about your clinic, and our Clinic Relations team will contact you to discuss the next steps.

Become an Authorized Center

FAQ for Partner ClinicsFrequently Asked Questions for Clinics

Become a Partner Clinic

FAQ for Partner Clinics
Frequently Asked Questions for Clinics